My package is missing item(s). What do I do?

Modified on Wed, 4 Nov at 5:46 PM

Your order may ship from different distribution centers, and may not ship all on the same day.

For available, in stock items, please allow up to 3 days for everything to ship and generate tracking numbers.


If you received a shipment and it is missing items, reach out to the customer service team to request either a resend or a refund of those missing items. Include your order number, and the titles of the missing book or books so we can fix the issue as quickly as possible.


Please fill out a customer service ticket here

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