Once an order is sent to our warehouse and begins processing, we are unable to make any changes to the shipping or billing information.

You may try using the USPS intercept service described here: https://www.usps.com/manage/package-intercept.htm

If the address is inaccessible, or contains a typo, your package will likely be returned to our warehouse and refunded to you.

If you need to arrange a replacement package because your order was returned to our warehouse, please contact us through our customer service form.