Order Adjustment / Cancellation FAQ
Currently, we are unable to cancel or adjust an order once it has been placed. We are currently working on solutions that should allow for greater flexibili...
Wed, 30 Sep, 2020 at 2:04 PM
We are currently unable to process quantity or address changes for any orders once they’ve been placed. If you have an active backorder or pre-order ass...
Wed, 30 Sep, 2020 at 2:09 PM
You can return your duplicate order to our warehouse for a full refund. The duplicate order can be sent to our return center here: Bookshop LLC: [PO NUM...
Wed, 30 Sep, 2020 at 2:12 PM
Once an order is sent to our warehouse and begins processing, we are unable to make any changes to the shipping or billing information. You may try usin...
Wed, 30 Sep, 2020 at 2:16 PM
If your purchase was attributed to the wrong affiliate or bookstore, we can apply your order commission to the right one. Please get in touch with us throug...
Wed, 30 Sep, 2020 at 2:17 PM