You can return your duplicate order to our warehouse for a full refund. The duplicate order can be sent to our return center here:
Bookshop LLC: [PO NUMBER HERE]
Ingram Customer Returns Center
1210 Ingram Drive
Chambersburg, PA 17202
As of now, Bookshop does not include pre-paid shipping labels inside the box your books came in. You will need to pay for the return shipping, but we will refund the initial shipping costs you paid to compensate for the return.
Please be sure to include your return slip (indicated on the bottom of your paper receipt) and write your purchase order number on the first line of the return address. Once you ship your return, please reach out to us through our customer service form, so we can initiate your refund.
Once we process your refund, you can expect to see the charge reflected in your account within 5-10 business days.