As of now, Bookshop does not include pre-paid shipping labels inside the box your books came in. You will need to pay for the return shipping IF you open the box of the duplicate order. We strongly recommend that once the duplicate is delivered, you simply keep the box unopened, write RETURN TO SENDER on it and leave it out for USPS to pick up and relay back to us the next mail day. If your order is shipped with one of our UPS methods, you can follow the same process, except you will have to deliver the unopened parcel to a UPS location.
If you open the package of your duplicate order, you will have to cover the postage of the return.
Please reach out through our Contact Us form here for information about sending the return or to notify us that you have sent a return.
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