You can return your duplicate order to our warehouse for a full refund. The duplicate order can be sent to our return center here:
Bookshop Inc: [PO NUMBER HERE]
Ingram Customer Returns Center
7311 Innovation Blvd
Fort Wayne, IN 46818
As of now, Bookshop does not include pre-paid shipping labels inside the box your books came in. You will need to pay for the return shipping IF you open the box of the duplicate order. We STRONGLY recommend that once the duplicate is delivered, you simply keep the box unopened, write RETURN TO SENDER on it and leave it out for USPS to pick up and relay back to us the next mail day. If your order is shipped with one of our UPS methods, you can follow the same process, except you'd have to deliver the unopened parcel to a UPS location. Please contact us once you've initiated the return to expedite the processing of your refund.
If you open the package of your duplicate order, you will have to cover the postage of the return to the above address.