Order Adjustment / Cancellation FAQ

Can I cancel or change my whole order?
Currently, we are unable to cancel or adjust an order once it has been placed and all books in the order are in stock. We're actively exploring ways to...
Thu, 8 Sep, 2022 at 1:31 PM
Can I change or cancel my backorder or pre-order?
We are able to change the shipping address for pre-orders and backorders that have not yet begun processing.  You can cancel a backorder or preorder at ...
Tue, 25 Apr, 2023 at 3:29 PM
I accidentally ordered two copies of a book. Can I return one?
You can return your duplicate order to our warehouse for a full refund. The duplicate order can be sent to our return center here: Bookshop Inc: [PO NUM...
Sun, 8 Oct, 2023 at 5:45 PM
I entered the wrong address on my order. Can I adjust it?
Once an order is sent to our warehouse and begins processing, we are unable to make any changes to the shipping or billing information. If the order is a ba...
Thu, 6 Apr, 2023 at 5:53 PM
Can I change which affiliate or bookstore my order is attributed to?
If your purchase was attributed to the wrong affiliate or bookstore, we can apply your order commission to the right one. Please get in touch with us throug...
Sun, 8 Oct, 2023 at 5:46 PM