How do I return an order that I don't want?

Modified on Wed, 01 Nov 2023 at 11:25 AM

If you have received an order/item that you no longer want, you can return the unwanted item(s) within 30 days of the delivery date for a full refund. The refund will cover the cost of the books returned plus initial shipping costs to compensate for the return shipping. Return postage is to be covered by the sender.

To ensure your package is returned correctly please be sure to write the purchase order number prominently on the packaging.

The return can be sent to our return center here: [PO NUMBER HERE]

Ingram Customer Returns Center

7311 Innovation Blvd

Fort Wayne, IN 46818

If you have received a damaged item(s) in your order, please DO NOT initiate a return in this manner. If you've received a damaged or misprinted item, you are entitled to either a replacement or a refund. Please reach out to the customer service team to request either option and, if possible, include a photo of the damage/printing error for our records. Damaged, Mispacked, or Defective Orders FAQ

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