Thanks for reaching out, and we really appreciate your patience and understanding during this extra busy time for us here at bookshop.org!
 
We wanted to let you know that we have in fact received and logged your suggestion, and your feedback is important to us, especially when it comes to inclusivity, sensitivity, and diversity!  I will be getting your input passed along to our content and development team that will review the listed book/material against our Terms of Use.
 
Our current staff is compromised of a wide variety of folx from all different walks of life and demographics, and we recognize the same goes for our customers too!  We definitely want to ensure everyone feels welcome and respected, diversity is embraced, and that our progressive and ethical values help guide the framework our our company and are not simply some marketing tag line.

We are still a new and growing organization, and we are continually striving to improve our experience for both customers and affiliates alike!  Thanks again for your input, and please do feel free to continue to provide us with any suggestions you may have in the future!